Refund policy

Because our fragrances are personal-use items, we do not accept returns on opened or used products.  

That said, your experience matters to us.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at thevelourcollective1@gmail.com with:

• Your order number
• Clear photos of the item and packaging

Refunds

Refunds are not issued for opened or used fragrances.

Refunds may be considered only if a replacement is not available, and will be issued to the original payment method once approved.

Shipping Issues

Leopard Noir Fragrances is not responsible for delays caused by carriers, incorrect addresses provided at checkout, or packages marked as delivered by the carrier.

Samples

All sample sizes are final sale and not eligible for replacement or refund.